Available market price is the current price at which a trade is concluded. The Company does not guarantee that a trade will be executed at the prices specified in the Client platform. When the Client submits a trading order, a trade will be open by the price available on the market (current price) at the time of opening of a trade on the Company’s server.
Affiliated parties is the individuals, whose relations may affect the financial condition or results of operations. Affiliated parties may be recognized as such if details such as passport details, address, phone, e-mail, IP-addresses, payment details etc coincide.
Bank cards is the identification means on a plastic carrier, which grants a recipient with the opportunity to carry out payment trades for goods and services as well as to withdraw funds.
Base quotations is information about stream of prices.
Chart is the stream of prices, represented in the graphical form.
Clearing is the mutual settlement on non-cash funds conducted for the rendered services between the Company and its contractors, banks and liquidity providers based on the terms of cooperation. During the clearing there are no quotations on the Company’s server and trades as well as non-trading operations are disabled.
Company is a legal entity providing services under the Client Agreement and its addendum.
Company’s Account is a bank account of the Company and/or the Company’s account in the electronic payment system, as well as the Company’s account in the processing center.
Contractors and partners is liquidity providers, banks, brokers and other organizations, which the Company cooperates and has a contractual relationship with.
Currency of Account is the currency in which the sum of all non-trading operations and trades including betting, refund and payment are nominated and calculated. Account currency is picked on opening of the account and can not be changed later.
The Client is a capable individual, who attained 18 years of age, a citizen and (or) a resident of any country, who has entered into the agreement with the Company to receive services provided through the Service.
The Client’s Account is a special personal account in the internal records system, opened by the Client with the Company, which keeps records of liabilities of the Company and the Client arising from trading operations and trades made by the Client under the Client Agreement.
The Client Agreement is the agreement between the Company and the Client, which sets and regulates working conditions for the Company and the Client.
Disputable situation means 1) a conflict arising when the Client believes that the Company, as a result of any action or failure to act has breached one or more of the Terms of Business; 2) the Company believes that the Client as a result of any action or failure to act violated one or more of provision of the Agreement or its addendum; 3) when the Client makes a trade on an error quote (spike), or before the first quote comes to the trading platform at market opening, or on a quote received by the Client due to manifest error on the part of the Company or software failure on the trading platform.
Dynamic Password is the code purposed to confirm the operation on withdrawal of funds from the Client’s account and sent as an SMS message to the phone number specified by the Client during registration. All requests for withdrawal of funds from the account that are not confirmed by the dynamic password shall be rejected automatically.
Electronic payment system is the payment system, which operates with digital money.
Enrollment of funds is crediting of funds transferred by the Client to the Client’s account.
Explicit error means either the execution (processing) of an order on the quote, which does not correspond with an actual average price level at the time of the implementation of such an operation, or the execution in contradiction to the Company’s regulation documents and/or common business practice.
Fast Market means a market characterized by rapid price fluctuations over a short period often causing price gaps. A fast market may occur immediately before or after important events such as:
- release of influential macroeconomic indicators for the global economy;
- decisions by central banks on interest rates;
- press conferences and statements by central banks officials, heads of state, financial ministers or other significant announcements;
- government intervention in the currency market;
- terrorist attacks of great impact;
- natural disasters leading to the declaration of a state of emergency (or comparable measures) in the affected regions;
- war or other significant military actions;
- political force majeure: dismissal or appointment (including election results) of top government officials;
- other events which cause significant price movements.
Frozen market is the market condition when the quotes coming to the trading platform less often than under normal market conditions for an extended period. As a rule, such market conditions are typical for the Christmas holidays and national holidays in the source country of an asset.
Instruction in withdrawal of funds is a request submitted through the Personal area to withdraw funds from the account to receive them to the account of the Client or an authorized person.
Interdependent accounts are the trading accounts opened by affiliated persons noticed by the use (but not limited to) of the same identification details, payment or network details (accounts managed from one IP address, or/and with the same cid are deemed as a single trading account).
Log file of trading server is the file, on which the server of the Company records all requests and orders received from the Client up to a second, as well as the results of their handling.
Non-market price, Spike is the price satisfying each of the following conditions: a significant price gap; within a short period of time the price returns to the initial level with a price gap; lack of rapid price movement before that quotation arose. The Company has the right to remove a non-market quotation from a database of quotations of the trading server.
Non-trading operation means deposit/withdrawal of funds or providing/return of a bonus or a credit.
Normal market conditions mean: a) no considerable breaks in the flow of quotes; b) low volatility; c) no large price gaps.
Opening of market is reopening of trades after a weekend, holidays or after a break between trading sessions.
Owner of the bank payment card is the person, whose details are on the card (full name, signature’s sample) and authorized to dispose the card account.
Personal area is the Client’s personal profile in the Service, which displays personal details of the Client and the information on his accounts, and where he/she disposes non-trading trades and contacts the Company.
PhotoID is a photo of the Company’s Client of a good quality taken him holding the main fold of identity proof (or other document confirming his/her identity) with a clearly visible face and a photo in the document without any adjustments made in the graphical editor.
Point (Pip) is the smallest price unit; the smallest possible increment of a price change.
Processing center is a legal entity or its structural division, providing informational and technological interaction between participants of settlements.
Providers of quotations are the partners of the Company: brokers, banks, exchange or ECN providing stream of quotation of assets.
Stream of quotations is a sequence of prices for each instrument received at the Company’s server.
Time of trading platform means Eastern European Time, EET is equal to GMT+2 in winter and GMT+3 in summer. Charts in the platform as well as recording of any event in the log file of a trading server are displayed based on this time.
Withdrawal is withdrawal of funds from the Client’s account and transfer of them to the Client’s payment details specified by the Client in the “Instruction on withdrawal of funds from the account”.
Working time of the Company is the period during the week when the Client platform and the Company’s server provide the processing of trades. The exception is weekends and holidays, temporary changes in the internal regulations of the Company as well as the time when rendering services to the Client is not possible for technical reasons. In these cases, the Company must take all possible measures to notify the Client about the change in the working mode and to allow the Client to eliminate the risks arising from this.